If given the choice between an unknown possible number of hours working on your computer or a flat price, where you would know the cost ahead of time, which would you choose?
We often like to use this as an example. Say you call Joes Computer Service out to look at your computer and Joes charges 100 dollars an hour. So Joe sends out his best technician, Bob to fix your problem and he figures it all out and gets you back going in 15 minutes. That's great it only cost you 25 dollars to get your computer fixed. Well, what if Joe sent out his new technician Timmy, and Timmy took 2 hours to fix your problem. Well now your bill is $200 Dollars for the same problem that Bob would have figured out in 15 minutes. That's why we are flat rate. We show you the price of our repair ahead of time and that's the FINAL PRICE you'll pay!